7 Tips: How brands can succeed with social media

  1. This post is part of Next Issue’s coverage of SXSW Interactive 2012.

    Dave Kerpen, author of the book “Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& other social networks)”, gave an inspired talk at SXSW interactive.
    I caught up with Kerpen to get his take on what makes brands successful with social media marketing. And he answered the dreaded question: “What’s the ROI?”
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    4 most important things to be successful with social media marketing – Dave Kerpen at SXSW 2012
    Sat, Mar 10 2012 14:59:34
  3. During his talk, Kerpen laid down the basics and gave the audience 7 tips: Continue reading “7 Tips: How brands can succeed with social media”

Wait a minute… Is this the year of mobile?

Yep, she's on a smartphone too. And she's thrilled!

Update 6/15/10: Check out the chart at the bottom.

Marketers, if you are asking this question, chances are you do not own a smartphone (or perhaps you own a Blackberry – the “semi” smartphone). If you are asking this question, chances are you have yet to develop a mobile strategy.

Chances are you are losing. Losing to competitors who have already realized the smartphone is the most intimate and direct route to consumers. Losing to competitors who have realized there is a dramatic shift happening in consumer behavior. Losing to competitors who have noticed that smartphones are with consumers 24/7, and they are being used for browsing, researching, comparison-shopping, purchasing products and much more. On the go, at home, in stores.

I attended Interactive Day down in San Diego earlier this month. Needless to say, the topic of almost all sessions evolved around mobile. I gathered some bullet points from a couple of the speakers (forgive me for not including their research sources). For those of you who get mobile, this is just a reminder. For the rest of you, this is a wake up call. Continue reading “Wait a minute… Is this the year of mobile?”

Next Step For Mobile – Measuring Success

I attended Digiday Mobile in Los Angeles last week. It is interesting to see how fast the mobile industry is moving. The conversations around mobile are getting more and more sophisticated every day. As one panelist Matt Doherty, Associate Media Director at BrandinHand stated, the conversation has shifted from why do mobile to how to do mobile. Continue reading “Next Step For Mobile – Measuring Success”